Summary
- Atlanta-based pediatric nurses Jennifer Walker and Laura Hunter started Moms on Call to help parents with questions and worries about their newborns, offering on-call nurse responses around the clock.
- The nurses developed practical protocols and techniques for new parents, conducting home visits to demonstrate baby care techniques and provide support.
- Moms on Call grew into a successful business, selling books, creating online resources, and training others in their techniques to help over 10,000 families.
- The nurses faced challenges and made mistakes while growing their business, but they prioritized empowering parents and ensuring equity in access to their services.
- Walker and Hunter advise healthcare professionals with business ideas to develop a network of supporters, prioritize relationships, and remember their motivation for helping people in need.
Atlanta-based pediatric nurses Jennifer Walker and Laura Hunter have revolutionized the way new parents cope with the challenges of bringing a newborn home from the hospital. Their company, Moms on Call, which started as a late-night helpline for worried parents, has now grown into a thriving business that has helped over 10,000 families.
Walker and Hunter’s journey began in the mid-1990s when they were the only nurses in town offering around-the-clock support for new parents. They received numerous calls from concerned parents seeking advice on various issues such as fevers, vomiting, and fussiness. These calls led them to bridge the gap between medical advice and parenting advice, giving birth to Moms on Call.
Initially, Moms on Call was just a folder of printed information that the nurses used to address common parental concerns. As their popularity grew, they started making home visits to demonstrate practical techniques to new parents. Their approach focused on providing practical advice rather than medical intervention, which resonated with families.
Over the years, Moms on Call has expanded its services to include books, online resources, and training programs. Their hands-on approach to helping parents navigate the challenges of newborn care has earned them a reputation as the “instruction manual for babies.”
One of the key moments in their journey was receiving a call from celebrity singer Kenny Rogers, who sought their help with his twins. This interaction led to the formal establishment of Moms on Call as a business in 2004.
Despite facing challenges and making mistakes along the way, Walker and Hunter remained committed to empowering parents and providing support in various forms. Their dedication to helping families navigate the complexities of early parenthood has had a profound impact on countless lives.
As they continue to grow and evolve, Walker and Hunter emphasize the importance of building a supportive network and prioritizing relationships in business. Their message is clear – parents know their children best and can be empowered to make informed decisions about their care.
In conclusion, Moms on Call’s journey is a testament to the power of empathy, expertise, and a genuine desire to support families through the ups and downs of early parenthood. Walker and Hunter’s unwavering commitment to their mission is a shining example of how healthcare professionals can make a positive impact beyond the confines of a clinical setting.
Source link
Nursing, Business, Entrepreneurship